Returns & Exchanges

RETURN ADDRESS

  • Reach out to bbofficialbrand@grlwrldonline.com for information on CORRECT return address

  • Please be sure to leave a note stating the reason for the refund or exchange.

REFUND POLICY

  • We are more than willing to offer refunds on UNUSED clothing within 7 days of receiving your order.

  • We want to focus on healthy hygiene for our product and avoiding contaminations.

  • WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES

  • WE ARE NOT RESPONSIBLE FOR CLOTHING DAMAGED BY CONSUMER

EXCHANGES

  • Exchanges are allowed but must be requested within 7 days of receiving the order.

CONTACT US

  • Even though the chances are low, if you are unsatisfied with your order, please reach out to us at bbofficialbrand@grlwrldonline.com to initiate your refund.

RECEIVING YOUR REFUND

  • Your full refund will be issued to your original payment method after we have received, inspected and confirmed clothing was not used or damaged.

  • The refund will be returned to your card within 48 hours after a refund is initiated.